TECHNOLOGY

Your accounts are managed by enterprise-wide customized collections software that is more powerful, more flexible and easier to use. PFC's open data base collection system allows for complete customization to your needs, everything you would expect in a receivables management partner.

Below Are a Few Benefits of PFC's Technology:

• Placement Capability in a Variety of Electronic Media
• Automated Data Transfer (Seamless Interface)
• Automated, Timely Placement Acknowledgment
• Interface Capability with All Major Client Systems for Ease of Account Transfer
• On-line Skip Tracing Databases
• On-line Credit Bureau Access
• Automated Payment and Remittance Capability
• System Generated Performance Analysis and Customized, User-friendly Performance Reports
• Disaster Recovery Backup System
• Place Accounts However You Want (Online, Diskette, E-mail or Remotely)
• Every Call Is Recorded For Compliance and Training Purposes
• Access PFC - On-Line Web Portal

More Technology

• 24/7 Dynamic Security System
• Hardware Encrypted Tunnel
• Voice Over Internet Protocol (VOIP)
• Interactive Voice Response (IVR)
• Call Recording and Monitoring
• Unattended Voice Messaging
• Advanced Call Center Technology
• Automated Voice Messaging
• Advanced Dialer Technology
• Temperature Controlled Environment
• Two Hot Sites for Immediate Back-up & Data Recovery
• Virtualization Technology

Predictive Dialer Technological Advancements:

• Dramatically Increased Contacts
• Customized Calling Campaigns
• Multiple Campaign Capability
• Silent Monitoring by Supervisors

Real Time Statistics:

• Formatted and Ad Hoc Reporting
• Automated Time and Time Zone Recognition
• Unattended Voice Messaging