"I have been to PFC's offices. While I am impressed with the facilities and technologies PFC employs to collect our accounts, the employees at PFC are the firm's best asset. From my company’s perspective, they have proven to be well trained, well lead, properly motivated and have consistently met and exceeded our expectations." – Diversified Radiology of Colorado PC

CLIENT SERVICES TEAM

Customer Service

Connie Dart , Client Services Manager x380

As the Client Services Manager, Connie Dart specializes in customer service. Connie enjoys fostering a good, solid working relationship between the client and Professional Finance Company. Connie is very active in a number of community organizations. Connie has been with Professional Finance Company since 1989.

Laura Myers , Account Executive and Client Services    x322

Laura Myers has been an employee at Professional Finance Company since January 1999 and has experience as both an Account Executive and a Client Services Representative.

As the Account Executive for PFC Check Solutions, she offers a consultative approach to analyze our current or prospective clients' internal check acceptance policies and procedures. This analysis will best determine a cost effective and viable program from our suite of check services to effectively reduce losses from dishonored checks.

Laura provides a unique balance when assisting clients with their collection process, questions or concerns along with an overview of what can be expected from PFC and PFC Check Solutions.

Laura considers customer services a top priority and with 11 years in the collection industry, she is very well versed to assist with all aspects of collections.

Carrie Croissant , Client Services & Marketing Assistant x326

Carrie is the secondary contact for clients needing reports, account information, or for general collection questions. Carrie has her Bachelor of Science degree in Marketing from Southern Oregon University. Carrie is responsible for ensuring client satisfaction and maintaining good client relationships.

Judy Wiedeman , New Accounts Manager    x315

Judy is the first point of contact regarding new accounts. Judy has the responsibility of overseeing the data entry team responsible for new accounts entry, maintaining current accounts, and ensuring account accuracy. She also oversees the overall process of acknowledgments and monthly remittance statements for all clients.